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NECA Training - Course Overview
Each of the courses, set out within this guide, can be altered to specifically meet your needs. Synopsis of courses available:
Vocational courses
- NCFE Level 2 Certificate in Drug Awareness studies and their applications
- NCFE Level 2 Certificate in Equality and Diversity
- OCN North East Mentoring skills programme Level 1-3
- OCN North East Introduction to Support Work, Level 2
- NVQ Level 3 Health and Social Care
- Gambling Awareness
- Debt Management
- Drug Awareness
- Alcohol Awareness
- Harm Reduction
- Needlestick Awareness
- Drugs and Housing
- Assessment
- Risk Assessment
- Blood Borne Virus Awareness
- Personal Safety (Lone Working)
- Basic and Level 2 Counselling Skills (coming soon)
Customer Service
- Letter writing
- Telephone skills
- Customer Care
- Dealing with angry customers
Personal Development
- Motivational Interviewing and the Cycle of Change
- Dealing with Aggressive and Abusive Behaviour
- Train the Trainer
- Negotiating skills
- Presentation skills
- Communication skills
- Advanced Communication skills
- Assertive Communication
- Managing Conflict
- Time Management
- Managing Stress
- Anger Management
- Introduction to NLP
Professional Development
- Boundary Training
- Equality and Diversity
- Leadership and Motivation
- Coaching and Feedback
- Managing Change
- Appraisal skills
- Management Development
- Key and Group Working
Back to NECA Training Course Directory 2006
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