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Course Overview
- Equality and Diversity
- Coaching and Feedback
- Appraisal Skills for Managers
- Group Working
- NVQ L3 & L4 Management
- Motivation and Team Building
- Emotional Intelligence
- Managing Employee Performance
- NVQ Level 3 Training and Development
- Effective Delegation
- Recruitment and Interviewing Skills
- L1 & L2 CIEH Health and Safety in the workplace
- L2 CIEH Principles of Risk Assessment
- Fire Safety and Risk Assessment
- First Aid in the Workplace
- Stress Awareness
- Harm Reduction/Risk Assessment
- What is reasonable Force?
- Overdose Response Training
- Personal Safety/Lone Working
- Introduction to Motivational Interviewing and the Cycle of Change
- Dealing with Aggressive and Abusive Behaviour
- Train the Trainer
- Presentation Skills
- Assertive Communication
- Time Management
- Managing Stress
- Anger Management
- Introduction to Life Coaching
- Introduction to Excel
- Book-keeping various levels
- Customer Care
- Professional Boundaries Training
- NCFE Level 2 Certificate in Drug Awareness studies and their applications
- OCN L3 Mentoring skills programme
- OCN L2 Introduction to Support Work
- OCN L2 Brief Intervention Alcohol Training
- NVQ Level 2/3 Health and Social Care
- BTEC L4 Working with Substance Misuse
- Gambling Awareness
- OCN Level 1 Dealing with Debt
- Drug Awareness
- Alcohol Awareness
- Assessment and Care Planning
- Blood Borne Virus Awareness
- Raising Awareness of Substance Misuse in Pregnancy
- Safeguarding Adults (POVA)
- Brief Interventions
- OCN Level 3 Alcohol Awareness
- NOCN Level 1/2 Progression Award
- Applied Suicide Intervention Skills Training (ASIST)
- Suicide Talk
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Address
Registered Office
- Derwent Point
- Clasper Way
- Swalwell
- Newcastle Upon Tyne
- NE16 3BE
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